AIWA Privacy Policy

Last Updated: October 5, 2018

Privacy Policy

This is the privacy policy of BlockX Labs . In this document, "we", "our", or "us" refer to BlockX Labs. We are numbered company number 002458331 registered in Canada .

Our registered office is at:

34 King Street East Suite 200
Toronto ON M5C 2A1

BlockX Labs recognizes that people who use AIWA value their privacy. This privacy policy (“ Policy ”) describes how we , collect, use, share, and store personal information of the users of this website (the “ Site ”) This policy applies to the Site, applications, products and services (collectively, “ Services” )

By using the Services, you accept the terms of this Policy and our Terms and Conditions, and consent to the collection, use, disclosure, and retention of your information as described herein. Please review of Terms and Conditions if you haven’t done so already.

Please note that this Policy does not apply to information collected through third-party websites or services that you may access through the Services or that you submit to us through e-mail, text, message, or other electronic message or offline.

  1. What we collect

BlockX Labs collects the following information:

  1. Information you give us which includes:
  1. Network information regarding transactions
  2. Usage information, such as information about how you use the Service and interact with us
  3. We may use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level. For more information, please see the section entitled “Cookies Policy” below.
  4. We may automatically collect any anonymous information on Site usages (also known as “Log Data”) which includes: the pages or features of our site with which the Site is used by a user, search terms, the links on our Site that a user clicked or used, and other statistics. We use this information to administer the Service and we analyze (and may engage third parties to analyze) this information to improve and enhance the Service by expanding its features and functionality and tailoring to our users’ needs and preferences.
  5. Personal Information including name, email address, and other contact information you provide.


  1. Information we get from third party sources which includes:
  1. Social Media Widgets: Our site may include social media features such as a “share this button” with Facebook, Twitter, or other social networks. These social media features are either hosted by a third party.
  2. We may also use Google Analytics to help us offer you an optimized user experience.  You can find more information about Google Analytics’ use of your personal data here: https://policies.google.com/privacy?hl=en  

  1. Information we will never collect

We will never ask you to share your private keys or wallet seed. Never trust anyone or any site that asks you to enter your private keys or wallet seed.

  1. Sharing and Disclosure

BlockX Labs will not release Personal Information to third parties except under the the following conditions:

        i. Law enforcement officials, governmental agencies, or other legal authorities in response to their request under court order or as required by law, to establish our compliance with applicable laws, rules, regulations, or guidelines, or to establish, protect, or exercise our legal rights or defend against legal claims or demands

        ii. Any other person whom you authorize the disclosure pursuant to your usage of the Applications

  1. Use of Personal Information

We will use your personal information in the following ways:

  1. Accessing, Updating Correcting, and Deleting your Information

You may access information that you have voluntarily provided through your account on the Services, and to review, correct, or delete it by sending a request to lcullell@blockxlabs.com     You can request to change contact choices, opt-out of our sharing with others, and update your personal information and preferences.

  1. Tracking Technologies

Regular cookies may be generally disabled or removed by tools available as part of most commercial browsers, and in some instances, blocked in the future by selecting certain settings.  Please see below:

Managing Cookies in Google Chrome

Managing Cookies in Firefox

Managing Cookies in Safari

VII.         Cookies

Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

We use cookies in the following ways:

It requires the operator of a network server to provide the source code of the modified version running there to the users of that server. Therefore, public use of a modified version, on a publicly accessible server, gives the public access to the source code of the modified version.

VIII.         Complaining

When we receive a complaint, we record all the information you have given to us.

We use that information to resolve your complaint.

If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.

We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

IX.        Sending a message to our support team

When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.

We record your request and our reply in order to increase the efficiency of our business.

We do not keep any personally identifiable information associated with your message, such as your name or email address.

X.         How You Can Complain

If you are not happy with our privacy policy or if have any complaint then you should notify us by email. You may contact:

Laura Cullell

BlockX Labs

34 King Street East Suite 200
Toronto ON M5C 2A1

email:  lcullell@blockxlabs.com

If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

XI.        Google Analytics

You may exercise choices regarding the use of cookies from Google Analytics by going to https://tools.google.com/dlpage/gaoptout   and downloading the Google Analytics Opt-out Browser Add-on.

XII.        Security

We retain information we collect as long as it is necessary and relevant to fulfill the purposes outlined in this privacy policy. In addition, we retain personal information to comply with applicable law where required, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms of Use and other actions permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the purposes risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) in which case we may use this information indefinitely without further notice to you.

We employ industry standard security measures designed to protect the security of all information submitted through the Services. However, the security of information transmitted through the internet can never be guaranteed. We are not responsible for any interception or interruption of any communications through the internet or for changes or losses of data. Users of the Services are responsible for maintaining security of any password, biometrics, user ID or other form of authentication involved in obtaining access to password protected or secure areas of any of our digital services. In order to protect you and your data, we may suspend your use of any of the Services, without nice, pending an investigation, if any breach of security is suspected.

XIII.        Compliance With The Law

Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.

However, ultimately it is your choice as to whether you wish to use our website.

XIV.        Changes to this Privacy Policy

We may change this privacy policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make any changes, we will notify all users and change the Last Updated date above.

Any modifications to this Privacy Policy will be effective upon our posting of the new teams and/or upon implementations of the changes to the Site (or as otherwise indicated) Your continued use.

XV.        Limitation of Liability

You understand and agree that any dispute over privacy is subject to this privacy policy, as well as the Terms and Conditions.